Last Updated: August 20, 2026
Wedding Limo Service Dallas (“Company,” “we,” “us,” or “our”) accepts advance reservations for wedding transportation across Dallas, Fort Worth, and the DFW Metroplex.
Wedding reservations may involve a private vehicle for the couple, wedding-party transportation, family transportation, guest shuttles, or several vehicles operating under one wedding schedule. The live Site asks customers to provide their wedding date, pickup location, venue, passenger count, and transportation type when requesting a quote.
This policy explains how cancellations, schedule changes, vehicle changes, no-shows, wedding delays, and other booking changes are handled.
Cancellation terms are provided as part of the reservation process.
The deadline and any amount due after cancellation may depend on:
The cancellation terms included in your confirmed reservation control your booking.
Submitting a quote request without completing a reservation does not create a confirmed booking and does not require cancellation.
Cancellation requests should be submitted through an accepted contact method listed in your booking confirmation.
Include:
A cancellation is not complete merely because a voicemail, email, or text message was sent.
The cancellation should be acknowledged by Wedding Limo Service Dallas. Keep the cancellation confirmation for your records.
Your booking confirmation should state the cancellation deadline that applies to the reservation.
Different deadlines may apply to different vehicles or wedding transportation arrangements.
A wedding requiring several vehicles, a large guest shuttle, party bus, or long reservation period may have different cancellation terms than a single vehicle reserved for the couple.
Do not rely on a general website statement if your confirmed booking contains a specific cancellation deadline.
A deposit may be required to hold a wedding date or vehicle.
Your booking terms should identify:
A deposit may become non-refundable after the cancellation deadline stated in the reservation terms.
If your reservation requires a deposit and the deposit is not paid by the required date, the requested vehicle may be released.
Cancellations received after the applicable deadline may result in a cancellation charge.
Depending on the confirmed reservation terms, this may include:
The amount depends on the cancellation terms accepted for the booking.
Wedding dates can involve vehicles being reserved for several hours and removed from availability for other customers. This is why cancellation requirements may differ by vehicle and reservation type.
A cancellation made on the scheduled service date may be treated as a late cancellation under the confirmed booking terms.
The customer may remain responsible for some or all of the reservation charge.
This can apply even when the customer no longer needs the vehicle because the wedding schedule, venue, passenger plans, or personal arrangements changed.
A no-show may occur when the vehicle arrives at the confirmed pickup location and the passenger or group does not appear within the applicable waiting period.
A no-show may also apply when we cannot reasonably contact the passenger or booking contact using the information provided for the reservation.
No-shows may be charged according to the confirmed booking terms.
Passengers should make sure that the booking contains the correct:
For weddings involving several passenger groups, each group should know its assigned vehicle and pickup location.
A request to move transportation to another wedding date is subject to availability.
A vehicle available for the original date may not be available for the new date.
Changing the wedding date may also affect:
A date change is accepted only after Wedding Limo Service Dallas confirms the revised reservation.
Do not assume that cancelling one date automatically reserves the same vehicle for another date.
Wedding timelines can change before the event.
Requests to change a pickup time should be submitted as early as possible.
A new time is subject to vehicle and chauffeur availability. The same vehicle may have another reservation before or after your scheduled service.
The original pickup time remains in effect until the requested change has been accepted.
Changes to a hotel, residence, ceremony location, reception venue, photography location, or final destination may affect the route and price.
Tell us about location changes before the scheduled service.
A location change may affect:
A substantial route change may require a revised quote.
The site’s wedding planning process asks customers to identify ceremony, reception, pickup locations, and other planned stops before transportation is finalized.
Stops added after confirmation are subject to available reservation time and vehicle availability.
Examples include:
Added stops may increase the final charge.
The chauffeur cannot make a requested stop where parking, stopping, access, or vehicle entry is prohibited.
Requests to change the reserved vehicle are subject to availability.
The live Site currently presents several vehicle categories for wedding transportation, including SUVs, stretch limousines, Sprinter vehicles, shuttle vehicles, party buses, and luxury sedans.
Moving to another vehicle may change:
The requested vehicle change is not confirmed until Wedding Limo Service Dallas accepts it.
Tell us if the number of passengers changes.
A vehicle cannot carry passengers beyond its permitted capacity.
If your group becomes larger, another vehicle or a different vehicle category may be required.
Reducing the passenger count after booking does not automatically reduce the reservation price.
The site supports wedding plans involving separate transportation for couples, wedding parties, families, and guests.
If several vehicles are included in one reservation, cancelling one vehicle does not automatically cancel the others.
Your request should identify exactly which vehicle or part of the transportation plan you want cancelled.
Cancellation charges may apply separately based on the terms attached to each vehicle or service.
Guest shuttle transportation may be planned between hotels, ceremony locations, receptions, and return points.
Changes to hotel locations, passenger counts, shuttle times, or transportation windows should be submitted before the wedding.
Adding another shuttle run or extending the transportation window may change the reservation price.
A reduction in expected guest count does not automatically cancel a vehicle already reserved for the wedding.
Wedding schedules can run later than planned.
Common causes include:
The chauffeur will follow the confirmed transportation schedule unless a change has been accepted.
Waiting time or overtime charges may apply when the reservation continues beyond the booked period.
Extra time cannot be guaranteed. The vehicle or chauffeur may have another scheduled assignment.
Ending transportation earlier than the scheduled reservation end time does not automatically create a refund.
Vehicles and chauffeurs may have been reserved for the full contracted period.
Charges will follow the reservation terms accepted at booking.
Traffic, accidents, road construction, road closures, severe weather, venue congestion, public events, and other road conditions may affect transportation times.
These conditions do not automatically create a cancellation or refund right.
Customers should allow enough travel time between wedding locations, especially when arrival at a ceremony or reception is time-sensitive.
A wedding may continue even when weather affects travel conditions.
If transportation can be provided safely, the reservation remains subject to its confirmed terms.
A customer who chooses to cancel because of weather remains subject to the cancellation terms attached to the reservation unless a different arrangement is accepted.
If road or weather conditions make transportation unsafe or legally impossible, Wedding Limo Service Dallas may cancel, delay, modify, or reschedule transportation.
Any refund, credit, or other adjustment will be handled according to the reservation terms and circumstances involved.
A mechanical problem or another unexpected vehicle issue may occur before or during a reservation.
If the confirmed vehicle cannot be used, Wedding Limo Service Dallas may attempt to provide another suitable vehicle.
A replacement vehicle may differ in model year, trim, exterior color, interior color, or configuration unless a particular feature was expressly guaranteed in the booking.
If transportation cannot be provided, payment adjustments will be handled under the reservation terms and applicable law.
We may refuse or cancel transportation when service cannot reasonably or legally be provided.
Reasons may include:
Where the cancellation is not caused by customer conduct or a customer’s breach of the booking terms, the payment treatment will be determined under the confirmed reservation and applicable law.
Transportation may be terminated when passenger conduct creates a safety or legal concern.
This may include:
A trip terminated because of passenger misconduct does not automatically qualify for a refund.
The Drug & Alcohol Policy and Terms & Conditions contain related passenger rules.
When a refund is due under the applicable reservation terms, it will be returned through an available payment method.
Banks, card issuers, and payment processors control how quickly a completed refund appears in the customer’s account.
Any non-refundable amount, cancellation charge, damage charge, or other amount due under the reservation may be deducted where permitted by the booking terms and applicable law.
If a wedding is postponed rather than cancelled, contact us before cancelling the transportation.
We may check whether the reserved vehicle can be moved to the new date.
A postponement is not automatically treated as a free date change.
Availability, rates, deposits, and booking terms for the new date may differ.
The revised date is reserved only after the change has been accepted and confirmed.
This Cancellation Policy should be read with the terms that apply to your reservation.
Terms & Conditions
Covers reservations, payments, wedding schedules, vehicle use, passenger conduct, damages, and liability.
Privacy Policy
Explains how customer, passenger, quote, and reservation information is handled.
Drug & Alcohol Policy
Covers alcohol, illegal drugs, smoking, vaping, intoxication, and passenger conduct.
Disclaimer
Covers website pricing, fleet information, photographs, vehicle capacities, travel estimates, and other general Site information.
For cancellations or reservation changes, contact:
Wedding Limo Service Dallas
Website: weddinglimoservicedallas.com
Email: info@weddinglimoservicedallas.com
Phone: (888) 610-2120
Mailing Address: [Business Mailing Address]